Ten Questions to Ask a Company That Offers Mobility Solutions

Discovering the right mobility solution for your specific needs can make a significant difference in your daily life. Whether you’re seeking a wheelchair ramp, a vertical platform lift, or other accessibility aids, it’s crucial to find a company that understands your requirements and provides reliable solutions. To help you make an informed decision, we have compiled ten essential questions that you should ask any mobility solutions provider. By asking these questions, you can assess their expertise, determine if they are the right fit for you, and gain a clear understanding of what working with them entails.

So, let’s delve into these questions and find the answers you need!

1: What is the right solution, a wheelchair ramp or a Vertical Platform Lift?

Choosing between a wheelchair ramp and a vertical platform lift depends on various factors. By asking this question, you can gauge the company’s knowledge and expertise in assessing individual needs. They should consider your specific requirements, such as space availability, incline limitations, and the user’s mobility level. A reliable mobility solutions provider will provide personalized recommendations based on your circumstances.

2: What is the preferred material for a wheelchair ramp?

The material used for wheelchair ramps affects their durability, maintenance requirements, and overall aesthetics. By asking this question, you can assess whether the company offers a variety of materials to suit your preferences and requirements. Common materials for wheelchair ramps include aluminum, wood, and concrete. The company should guide you on the pros and cons of each material, helping you make an informed decision.

3: What is the appropriate length for a wheelchair ramp for a given rise or elevation?

Determining the correct length of a wheelchair ramp for a specific rise or elevation is crucial for ensuring safe and comfortable access. By asking this question, you can gauge the company’s expertise in providing accurate measurements and tailored solutions. They should consider factors such as the rise height, available space, and slope requirements to design a ramp that meets all safety standards and accessibility regulations.

4: Do you have a buyback program for wheelchair ramps and lifts?

A buyback program allows you to trade in or sell your existing wheelchair ramp or lift when it’s no longer needed. By asking this question, you can determine if the company offers such a program, indicating its commitment to customer satisfaction and environmentally friendly practices. A reliable mobility solutions provider will assist you in finding options that accommodate your changing needs.

5: What site preparation work is needed in order to install a Vertical Platform Lift?

Installing a vertical platform lift often requires site preparation work to ensure a safe and secure installation. By asking this question, you can understand the company’s expertise in handling site assessments, obtaining necessary permits, and preparing the area for the lift installation. They should guide you through the process, offering comprehensive solutions that cover all aspects of the installation.

6: Do you offer rental options for wheelchair ramps or lifts?

Renting a wheelchair ramp or lift can be a flexible solution, especially for temporary needs or short-term situations. By asking this question, you can determine if the company provides rental services, allowing you to access mobility equipment without committing to a permanent purchase. They should be able to provide information on rental terms, availability and guide you in selecting the most suitable rental option based on your specific requirements.

7: What is the difference between a straight stairlift and a curved stairlift?

When it comes to stairlifts, there are two main types: straight stairlifts and curved stairlifts. By asking this question, you can evaluate the company’s expertise in stairlift installations and its ability to cater to different staircase configurations. They should explain the distinction between the two types, including the design, installation process, and suitability for your specific staircase layout. This information will help you determine which option best fits your needs.

8: Is there any funding or tax breaks for Wheelchair Ramps, Stair Lifts, and Vertical Platform Lifts?

Financing options and potential tax breaks can significantly impact your decision-making process. By asking this question, you can explore if the company is knowledgeable about available funding options, government programs, or tax incentives that can help offset the cost of mobility solutions. A reputable mobility solutions provider will stay updated on such programs and guide you through the application process.

9: Do I need a building permit for an outdoor Wheelchair Ramp and Vertical Platform Lift?

Installing an outdoor wheelchair ramp or vertical platform lift may require obtaining a building permit. By asking this question, you can assess the company’s knowledge of local building regulations and their experience in acquiring the necessary permits. A reliable mobility solutions provider will help you navigate the permitting process, ensuring compliance with all applicable codes and regulations.

10: Do you rent wheelchair ramps or lifts?

Renting a wheelchair ramp or lift can be a practical option for temporary mobility needs. By asking this question, you can determine if the company offers rental services and whether they have a variety of options to suit your specific requirements. They should explain the rental terms, availability and provide guidance on selecting the most suitable rental solution for your needs.

Choosing the right mobility solutions provider is vital for ensuring you receive safe, reliable, and personalized assistance in enhancing your mobility and accessibility. By asking the ten questions outlined above, you can gather the necessary information to assess the expertise and suitability of a company. At Mobility Specialists, we understand the unique challenges individuals face in the Greater Toronto Area and the Niagara Region when it comes to mobility. We offer a wide range of high-quality mobility products, including wheelchair ramps, vertical platform lifts, stairlifts, and more.

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To learn more about the services we offer, please click here. To get in touch with us, please click here or give us a call at (416) 737-3610. Let Mobility Specialists be your trusted partner in finding the perfect mobility solution for you or your loved ones.